Shipping Policy
Effective Date: 14/10/2024
At Neelkanth, we are committed to providing you with a smooth and efficient shopping experience. Below are
the details regarding our shipping policy for both domestic and international orders.
Domestic Shipping
- Shipping Locations: We proudly ship within India.
- Processing Time: Orders are processed within 1-3 business days. Orders placed on
weekends or holidays will be processed on the next business day.
- Shipping Methods: We offer the following shipping options:
- Priority Shipping: We ship the order within 2 to 3 business days.
- Shipping Costs: Shipping costs are free.
International Shipping
- Shipping Locations: We ship to select countries worldwide. For a full list of available
countries, please check our website or contact us.
- Processing Time: International orders are processed within 1-3 business days.
- Shipping Methods: We utilize DHL for international shipments.
- Delivery Times:
- International Shipping: Typically delivered within 3 - 6 business days,
depending on the destination.
- Shipping Costs: Shipping costs for international orders are calculated at checkout.
Please note that customers are responsible for any customs duties or taxes that may apply upon delivery.
Customs and Duties
International customers may be subject to customs fees, taxes, or duties. These charges are not included in
the order total and are the responsibility of the customer upon delivery. Please check with your local
customs office for more information.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number. You can
use this number to track your package online.
Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us within 7 days of the estimated delivery
date. We will work with you to resolve the issue.
Changes to Shipping Policy
We reserve the right to update our shipping policy as needed. Please check back regularly for any changes.
Contact Us
If you have any questions or concerns regarding our shipping policy, please reach out to us at:
Thank you for choosing Neelkanth! We appreciate your business.